NO

ServiceNow, Inc. stock research

Jun 30, 2025

FY2025 Q2

ServiceNow (NOW) Gross Margin — Quarter Ended Jun 30, 2025

Revenue and gross profit increased compared to both the prior quarter and the same quarter a year earlier, while cost of revenue also rose. Gross margin weakened slightly from both periods, indicating cost growth outpaced revenue growth.

Gross margin takeaway

Quarter ended Jun 30, 2025 · FY2025 Q2

Revenue and gross profit increased compared to both the prior quarter and the same quarter a year earlier, while cost of revenue also rose. Gross margin weakened slightly from both periods, indicating cost growth outpaced revenue growth.

  • The company's subscription-based model, with high renewal rates as noted in the filing, supports a stable gross margin structure despite periodic fluctuations.
  • On a sequential basis, all three line items—revenue, gross profit, and cost of revenue—were higher, but gross margin declined. The same pattern held year-over-year: revenue, gross profit, and cost of revenue were all higher, while gross margin was slightly lower.

Gross margin snapshot

The selected quarter's reported revenue, gross profit, direct costs, and margin comparisons.

Gross margin

77.5%

Gross profit

$2.5B

Revenue

$3.2B

Cost of revenue

$724.0M

Quarter-over-quarter change

-1.4 pts

Year-over-year change

-1.5 pts

Quarterly gross margin trend

A four-quarter view of the revenue and direct-cost bridge behind gross margin.

PeriodRevenueGross profitCost of revenueGross margin
Sep 30, 2024$2.8B$2.2B$584.0M79.1%
Dec 31, 2024$3.0B$2.3B$631.0M78.7%
Mar 31, 2025$3.1B$2.4B$651.0M78.9%
Jun 30, 2025$3.2B$2.5B$724.0M77.5%

Quarterly comparisons

Compare the selected margin with the preceding quarter and the same fiscal quarter one year earlier.

Previous-quarter change

Mar 31, 2025

-1.4 pts

Year-over-year change

Jun 30, 2024

-1.5 pts

What the margin says

Filing-constrained interpretation of margin direction, comparisons, and what to monitor next.

The company's subscription-based model, with high renewal rates as noted in the filing, supports a stable gross margin structure despite periodic fluctuations.

On a sequential basis, all three line items—revenue, gross profit, and cost of revenue—were higher, but gross margin declined. The same pattern held year-over-year: revenue, gross profit, and cost of revenue were all higher, while gross margin was slightly lower.

Monitor the trajectory of cost of revenue relative to revenue, as the recent margin compression suggests costs are growing faster.