ServiceNow, Inc. stock research
FY2024 Q1
ServiceNow (NOW) Gross Margin — Quarter Ended Mar 31, 2024
Revenue and gross profit increased compared to both the prior quarter and the same quarter one year earlier. Cost of revenue also increased but at a slower pace, resulting in an improved gross margin.
Gross margin takeaway
Quarter ended Mar 31, 2024 · FY2024 Q1
Revenue and gross profit increased compared to both the prior quarter and the same quarter one year earlier. Cost of revenue also increased but at a slower pace, resulting in an improved gross margin.
- The stronger gross margin reflects revenue growing at a faster rate than cost of revenue, leading to an expansion in profitability.
- Gross margin improved from the immediately preceding quarter and from the same quarter one year earlier. Revenue and gross profit were higher in both comparisons, while cost of revenue was also higher.
Gross margin snapshot
The selected quarter's reported revenue, gross profit, direct costs, and margin comparisons.
Gross margin
80.0%
Gross profit
$2.1B
Revenue
$2.6B
Cost of revenue
$520.0M
Quarter-over-quarter change
+1.2 pts
Year-over-year change
+0.9 pts
Quarterly gross margin trend
A four-quarter view of the revenue and direct-cost bridge behind gross margin.
| Period | Revenue | Gross profit | Cost of revenue | Gross margin |
|---|---|---|---|---|
| Jun 30, 2023 | $2.1B | $1.7B | $471.0M | 78.1% |
| Sep 30, 2023 | $2.3B | $1.8B | $496.0M | 78.3% |
| Dec 31, 2023 | $2.4B | $1.9B | $516.0M | 78.8% |
| Mar 31, 2024 | $2.6B | $2.1B | $520.0M | 80.0% |
Quarterly comparisons
Compare the selected margin with the preceding quarter and the same fiscal quarter one year earlier.
Previous-quarter change
Dec 31, 2023
+1.2 pts
Year-over-year change
Mar 31, 2023
+0.9 pts
What the margin says
Filing-constrained interpretation of margin direction, comparisons, and what to monitor next.
The stronger gross margin reflects revenue growing at a faster rate than cost of revenue, leading to an expansion in profitability.
Gross margin improved from the immediately preceding quarter and from the same quarter one year earlier. Revenue and gross profit were higher in both comparisons, while cost of revenue was also higher.
Monitor the trajectory of cost of revenue relative to revenue growth.