ServiceNow, Inc. stock research
FY2024 Q3
ServiceNow (NOW) Gross Margin — Quarter Ended Sep 30, 2024
Revenue and gross profit both increased compared to the prior quarter and the same quarter last year, while cost of revenue also rose. Gross margin improved slightly from the prior quarter and showed a larger improvement versus the same quarter one year earlier.
Gross margin takeaway
Quarter ended Sep 30, 2024 · FY2024 Q3
Revenue and gross profit both increased compared to the prior quarter and the same quarter last year, while cost of revenue also rose. Gross margin improved slightly from the prior quarter and showed a larger improvement versus the same quarter one year earlier.
- The strongest observable margin driver is the consistent expansion of gross margin, which improved both sequentially and year-over-year. This occurred as revenue growth outpaced the increase in cost of revenue.
- Compared to the immediately preceding quarter, gross margin was slightly higher. Compared to the same quarter one year earlier, gross margin was higher, reflecting a stronger relationship between revenue and cost of revenue.
Gross margin snapshot
The selected quarter's reported revenue, gross profit, direct costs, and margin comparisons.
Gross margin
79.1%
Gross profit
$2.2B
Revenue
$2.8B
Cost of revenue
$584.0M
Quarter-over-quarter change
+0.1 pts
Year-over-year change
+0.8 pts
Quarterly gross margin trend
A four-quarter view of the revenue and direct-cost bridge behind gross margin.
| Period | Revenue | Gross profit | Cost of revenue | Gross margin |
|---|---|---|---|---|
| Dec 31, 2023 | $2.4B | $1.9B | $516.0M | 78.8% |
| Mar 31, 2024 | $2.6B | $2.1B | $520.0M | 80.0% |
| Jun 30, 2024 | $2.6B | $2.1B | $552.0M | 79.0% |
| Sep 30, 2024 | $2.8B | $2.2B | $584.0M | 79.1% |
Quarterly comparisons
Compare the selected margin with the preceding quarter and the same fiscal quarter one year earlier.
Previous-quarter change
Jun 30, 2024
+0.1 pts
Year-over-year change
Sep 30, 2023
+0.8 pts
What the margin says
Filing-constrained interpretation of margin direction, comparisons, and what to monitor next.
The strongest observable margin driver is the consistent expansion of gross margin, which improved both sequentially and year-over-year. This occurred as revenue growth outpaced the increase in cost of revenue.
Compared to the immediately preceding quarter, gross margin was slightly higher. Compared to the same quarter one year earlier, gross margin was higher, reflecting a stronger relationship between revenue and cost of revenue.
Monitor the trend in cost of revenue relative to revenue, as its growth rate influences gross margin stability.