ServiceNow (NOW) 10-K Summaries & Annual Filing History
Review ServiceNow, Inc. (NOW) 10-K filings from 2023 through the latest annual report, including business, financial performance, risks, and liquidity.
Key takeaway
Year ended Dec 31, 2025 · FY2025 10-K
ServiceNow provides a cloud-based subscription platform that enables enterprises to digitize workflows and improve operational efficiency. The company reported strong financial performance with revenue growth and robust operating cash flows, while its risk factors remain detailed in the filing.
Financial snapshot
Selected annual figures reported with the filing, shown separately from the narrative summary.
Annual revenue
$13.3B
Revenue reported for the fiscal year.
Operating income
$1.8B
Income from operations reported for the year.
Net income
$1.7B
Net income reported for the year.
Operating cash flow
$5.4B
Cash generated by operating activities.
Annual revenue trend
Reported annual revenue and its change from the preceding fiscal year.
| Period ended | Revenue | Year-over-year change |
|---|---|---|
| Dec 31, 2022 | $7.2B | +22.9% |
| Dec 31, 2023 | $9B | +23.8% |
| Dec 31, 2024 | $11B | +22.4% |
| Dec 31, 2025 | $13.3B | +20.9% |
Business overview
ServiceNow offers a subscription-based platform that helps organizations automate and streamline their workflows across various departments. Customers typically enter multi-year subscription agreements with high renewal rates, reflecting strong platform stickiness. The company invests continuously in platform enhancement and customer experience to maintain its competitive position.
Financial performance
Revenue increased year over year, driven by growth in subscription services. Operating income and net income were positive, and operating cash flows remained strong, supporting continued investment. The financial results reflect healthy demand for the company's digital workflow solutions.
Material risks
The filing references a Risk Factors section but the supplied context does not include specific risk descriptions. Readers should refer to the full 10-K for details on risks such as competition, technology changes, and economic conditions.
Liquidity and capital
The company holds significant cash, cash equivalents, and marketable securities. Capital expenditures are primarily directed toward data center expansion and workforce investments, and strong operating cash flows provide ample liquidity to fund growth.
What to watch
Monitor customer renewal rates and new subscription bookings in the next filing as key indicators of platform demand.